打电话订酒店的英语对话
若是旅游时没有事先预订酒店,就算我们会英语那又怎么样呢?下面是本站小编给大家整理的打电话订酒店的英语对话,供大家参阅!
打电话订酒店的英语对话1Scene:The telephone rings. The Reservations (R) answers the phone.
R: Reservations. May I help you.
Client(C): Yes. The American People-to-people Education Delegation will be visiting Shanghai at the end of this month. I’d like to book 10 double rooms with twin beds for five days.
R: For which dates?
C: For May 23rd, 24th, … and 27th.
R: One moment please, sir.
(The reservations check the list.)
Yes, we can confirm 10 rooms for five days.
C: Thank you. Is there a special rate for a group reservation?
R: Yes, there is a 10 per cent discount.
C: That’s fine.
R: By the way, how will they be getting to Shanghai? Will they be coming by air?
C: Yes.
R: Could you give me the flight number, please, in case the plane’s late?
C: Oh, sorry. I don’t know the flight number, but I’ll let you know by phone tomorrow.
R: Thank you, sir.
C: Oh, yes. According to the program, they’ll have a meeting on the 25th. Have you got a big conference hall?
R: Yes, sir, we have a very nice multi-function hall, but you’ll have to speak to the manager about that. Please hold on a moment and I’ll see if I can put you through.
此外,随着服务业的发展,饭店会越来越注重个性化服务,尽量满足客人的需求,所以如果你有什么特殊对房间的要求,也可以在预约时提出,使你在饭店的休息可以更加舒适和方便,何乐而不为呢。
打电话订酒店的英语对话2C:
Good morning, this is the Front i help you,sir?
早上好,这是前台。需要我帮忙吗,先生?
G:
yes,i'dlike to reserve a room.
是的,我想要订个房间
C:
Thank you, which date?
谢谢,先生。订哪一点的?
G:
From November 9th
11月9日起
C:
For how many nights?
住几晚?
G:
For two nights.
两晚
C:
How many guests will there be in your party?
有多少人和你一起?
G:
Just my wife and i
仅仅和我的妻子
C:
Which kind of room would you prefer,a double or a twin?
你想订哪种类型的房间,一张双人床还是两张单人床的?
G:
A twin,please
两张单人的吧
C:
Could you hold the line,please?i'll check our room availability for those days,thank you for waiting, have a twin at RMB 1000 Yuan and atRMB 1500 Yuan,which would you prefer?
能稍等下吗?我将帮你查一下这几天我们的客房供应情况,让你久等了,我们这有一间1000元和1500的,你喜欢哪一种?
G:
We'll take the one at RMB15OO Yuan.
我们要1500的那间吧
C:
Certainly,d you give me your name,please?
好的,先生,请你告诉我你们的姓名吗?
G:
Yes,it's John Davis,D-a-v-i-s.
是的,约翰戴维斯,D-a-v-i-s.
C:
I have your phone number,please?
戴维斯先生,你能告诉我你的电话号码吗?
G:
Yes,the number is 01-5639-1875.
电话是01-5639-1875
C:
What time do you expect to arrive,sir?
什么时候到呢,先生?
G:
Oh,around 8.00 a.m. ,i suppose.
大概上午8点吧
C:
I'd like to confirm your reservation,sir.A twin room for s at RMB 1500 Yuan per night for two nights from November 9th to November name is Steve and we're looking forward to serving you.
我想确定下您的预定信息,先生。你和你的夫人一间价格为1500元的双人房。从11月9日到11月11日住两个晚上,我叫史蒂夫,期待你们的光临!
打电话订酒店的英语对话3Scene:Henry Bellow (B) and Margaret Bellow (M), an American couple, are going to spend their Holidays in China. Now Mr. Bellow is making a reservation at Haitian Hotel in Shanghai through a long distance call.
Reservations (R): Shanghai Haitian Hotel. Reservation Desk. Can I help you?
B: I’m calling from New York. I’d like to book a room in your hotel.
R: What kind of room would you like, sir? We have single rooms, double rooms, suitesand Deluxe suites in Japanese, British, Roman, French and presidential styles.
B: A British suite, please.
R: Would you like breakfast?
B: No, thanks.
R: Can you give me your name please, sir?
B: Bellow. B-E-L-L-O-W.
R: Thank you, Mr. Bellow. And your arrival and departure dates?
B: From May 26th to May 29th.
R: Very well, Mr. Bellow. British suite without breakfast from May 26th to May 29th. Am I correct, Mr. Bellow?
B: Yes, thank you.
R: What time will you be arriving, Mr. Bellow?
B: Around 5:00 p.m.
R: All right. You’ll be expected to be here then.
B: That’s fine. Thank you, madam. Good-bye.
R: Good-bye.
打电话订酒店的英语对话4Scene: The Reservations (R) answers the phone as soon as it rings.
R: Reception. Can I help you?
Client (C): I’d like to book a single room with shower for Mr. George Smith. He plans to arrive on the 20th of this month.
R: How long will he be staying?
C: I don’t know, but it could be anything from seven to tend.
R: Then we can only confirm a room from the 20th to the 27th. I’m afraid we won’t be able to guarantee him a room after the 27th. We usually have high occupancies in the peak seasons.
C: What if there isn’t any room then?
R: Don’t worry, sir. We can either put him on a waiting list or find him a room in a nearby hotel.
C: Fine. How much do you charge for a single room with breakfast?
R: For one night, the hotel cost would be 200 yuan. How will he be paying, sir?
C: His company will cover all the expenses. We’ll send you a check right away.
R: Thank you, sir.
C: Thank you. Good-bye.